What to expect from your cleaning provider

December 2016

If your new year’s resolution is to review the cleaning processes in your office we’ve provided some headers under which you assess any potential cleaning provider:

- Are staff fully trained and uniformed?

- Does the cleaning provider have a proven track record in delivering a high quality services?

- Is there regular supervision from a senior manager?

- Is there Garda vetting of all employees?

- Is there Quality Assurance Accreditation?

- Is there Health & Safety Accreditation?

- Are client references available?

- Is there an emergency help desk?

- Are hygiene audits conducted regularly?

- Does the cleaning provider have a customer care team?

- Are annual client reviews carried out?

- Does the cleaning provider use environmentally friendly cleaning products?


The range of cleaning services can vary from provider to provider so it’s worth considering all of the cleaning tasks that you require to reduce the number of suppliers:

- Daily office cleaning, retail cleaning services, healthcare cleaning, schools cleaning, Colleges cleaning

- Window cleaning, rope access, abseiling, reach and wash, MEWP

- Industrial cleaning services, kitchen deep cleans/ ducts/ canopies, deep cleaning of carpets and upholstery, power washing stonework/ decking, brise soleil and gutter cleaning, deep cleaning/ fumigation

- Facility services including waste management, janitorial supplies and feminine hygiene

So why use Emerald Facilities Services?

At Emerald we tick all of the boxes so you can be assured of our award winning professional cleaning services at all times. We build partnerships with our customers and can customise service to suit our client’s needs. All our operatives are fully trained to IRATA standards and we carry out Garda vetting for all of our employees.

With a wide range of clients from property management to pharmaceutical, hospitals, hotels, retail, offices and manufacturing we have broad experience. Our client sites are varies from 1000 sq foot to 100,000 square foot so no site is too big or too small!

You can choose a daily, weekly, monthly cleaning schedule – we are happy to tailor the services to your requirements.

So call Katherine Kelly today to have a chat about your cleaning requirements and see how Emerald Facility Services can improve the cleaning processes in your organisation!


What to expect from your cleaning provider