Our Team
Our Senior Management Team
Our Chief Executive Officer (CEO), Alan Ward plays a vital part in our day to day business and our Senior Management Team elicit the best from our organisation’s most valuable asset – our human resources to serve you the client with a high standard of service at all times.
CEO
Alan Ward
Alan’s skills in leading Emerald Facility Services involve, visionary thinking, strategic planning, emotional intelligence, communication, decision-making, adaptability and team building.
Alan is a fellow of the Institute of Chartered Accountant in Ireland.
CHIEF OPERATIONS OFFICER (COO)
Ken Lyons
With over 40 years’ experience, Ken has grown and developed the window cleaning and industrial cleaning aspects of the business. Ken’s expertise is in key client management and the management of cleaning projects for specialised industrial and manufacturing facilities across Ireland.
DIRECTOR OF CLEANING
Katherine Kelly
Katherine has over 30 years’ experience in the cleaning industry and is responsible for business development in Emerald FS. A meticulous individual, Katherine is responsible for the running of the daily office cleaning department and works tirelessly to ensure the highest standards are met by all supervisors and operatives.
OPERATIONS DIRECTOR
James Sheridan,
James has an extremely hands-on approach to operations and with over 40 years’ experience in the cleaning industry James has worked his way up through every level of the business and therefore has extensive knowledge on all aspects of the cleaning sector.
AREA MANAGER WINDOW CLEANING DIVISION
Jozef Balaz
Josef has worked with Emerald Facility Service for more than fifteen years and during that time has been responsible for overseeing some of our biggest projects.
AREA MANAGER INDUSTRIAL CLEANING DIVISION
Mick Daly
ACCOUNTS MANAGER
Patricia Higgins
With over thirty five years’ experience in finance, Patricia is responsible for credit control in Emerald FS. Patricia is available to clients to answer invoice queries, issue statements and provide general customer support.
OPERATIONS MANAGER
Theresa Byrne
Theresa has over 30 years’ experience and works very closely with Ken Lyons and James Sheridan to ensure the job planning and co-ordination that clients require are not only met, but also exceeded.
OPERATIONS CO-ORDINATOR
Luke Shiels
OPERATIONS CO-ORDINATOR
Sarah Irwin
DAILY OFFICE CLEANING MANAGER
Marcella Martin
DAILY OFFICE CLEANING MANAGER
Carol-ann O’Driscoll
DAILY OFFICE CLEANING MANAGER
Mirela Miron,
Mirela Miron Daily Office Cleaning Manager Daily Office Cleaning Division Mirela has just recently joined the Emerald team, she comes very highly recommended and has vast experience within the industry. Mirela is highly experienced in all aspects of daily office cleaning, and brings her vast knowledge of cleaning to client assignments.